Contact

Questions about a card or an order? Send us a message. We speak fluent cardboard.

What to include

Order question: Your order number, checkout email, item involved, and a short explanation. If you cannot find the order number, send what you have. For a cancellation or address correction, say so at the start; a request does not stop fulfillment or confirm a change.

Before buying: Send the product link and selected copy. Tell us what you want to know about the card, language, condition, grade, or holder. Additional detail may be available; an inquiry does not reserve the card.

An apparent order error: Describe the specific mismatch and any evidence you have. Returns & Refunds explains our final-sale policy and limited review process, including the 48-hour notice for apparent problems. For delivery problems, see Shipping. Please do not return, alter, or dispose of an item before receiving instructions.

Selling cards: Use Sell to Us. Wait for an agreed offer and instructions before shipping anything.

Website help: Tell us the page and what you were trying to do. Browser or device information can help if you are comfortable sharing it.

Send a message

Use the contact form on this page and check your email address carefully. Phone is optional. This form has no attachment upload; mention any photos you have and we can explain how to provide them when we reply.

Please do not send passwords, payment-card numbers, identity documents, or unrelated personal photos. Our Privacy Policy explains information handling. Contacting support does not subscribe you to marketing.

Business mailing address

Binder Pulls LLC
#1154
13110 NE 177th Pl
Woodinville, WA 98072
United States

This is a mailing address, not a walk-in shop or an authorization to return cards. Please use the contact form for order help and wait for instructions before sending merchandise.

Useful answers, one click away

• Returns & Refunds
• Shipping
• Condition Guide
• General FAQ

Contact FAQ

Do I need an account to contact you?

No. Use the form with an email address where we can reply.

Can I send pictures?

Mention them in your message. The form does not accept attachments. Keep photos limited to the relevant items and avoid exposing private information.

Does contacting you approve a return?

No. We review requests under our final-sale policy. Wait for written authorization before returning anything.

How quickly should I report an apparent problem?

Contact us within 48 hours of delivery for discretionary review of visible errors or damage. Report suspected counterfeit items or fraud promptly upon discovery. This does not shorten required legal rights. See Returns & Refunds for the full rules.

Can I visit or mail cards to you?

Only after we expressly arrange it and provide instructions. Contacting us does not create a pickup appointment or authorize a shipment.

Will I be added to a mailing list?

No. Support and optional marketing are separate.